Frequently asked questions
Direct answers to the most common questions
If you don't find what you're looking for, write to us. We respond in less than 24 business hours.
On this page
- 1Project types
- 2Existing systems
- 3Post-delivery support
- 4Requirements gathering
- 5Integrations
- 6Timelines
- 7Reporting & BI
- 8Automation
- 9Artificial intelligence
Have a question that's not here?
Write on WhatsAppWe develop custom enterprise software: corporate websites, management applications, operational platforms, ticket systems, custom modules and advanced reporting. We also implement integrations between existing systems and automate internal processes. We don't build mass-market mobile apps or branding.
Yes, it's one of our specialties. Most of our projects involve connecting or extending existing platforms—ERP, CRM, spreadsheets, legacy systems—with new solutions. We don't ask you to abandon what already works. If you have an API or database, we can very likely integrate with it.
Yes. Post-delivery support is part of the service, not an extra. We offer direct technical support, incident resolution and maintenance and evolution plans. We don't disappear when the project closes: we are your long-term technical team if that's what you prefer.
We start with a free discovery session where we analyze your current processes, systems and business objectives. From there we prepare a detailed technical proposal with scope, architecture, timeline and budget. We work with iterative methodology: we deliver in verifiable stages, not everything at the end.
Yes. We integrate with REST and SOAP APIs, Microsoft 365 and SharePoint, Google Workspace, AWS, WhatsApp Business API, Costa Rica's Hacienda electronic invoicing systems, CCSS, and any platform that exposes a documented API. If your provider has an API, we can connect it.
It depends on the scope. A specific module or integration can be ready in 4 to 8 weeks. A complete enterprise application can take 3 to 6 months. We always define a clear timeline before starting, with verifiable milestones along the way. We don't promise timelines we can't meet.
Yes. We design data models, connect sources and build executive dashboards in Power BI or equivalent alternatives. We also develop automated reports in Excel, PDF or other outputs as needed. If you have data scattered across multiple platforms, we can unify them into a single source for consistent analysis.
Yes. We design automatic workflows that process requests, generate documents, send notifications and escalate tasks without manual intervention. We identify the highest-volume, lowest-value processes to automate first. All with traceability and audit of every execution.
Yes, with concrete business applications: automatic document classification, data extraction from invoices or contracts, conversational assistants integrated into your systems, and analysis models on your historical data. We don't use AI as marketing: we use it where it genuinely solves a specific problem better than a traditional process.
Have more questions?
Let's talk about your specific project
General questions get general answers. Tell us your specific situation and we'll give you a useful response.